Services

Customer training

Hands-on training for the people who will run the instrument and use the method every day.

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What it is

Training that ends in a working method

Good training is built around the customer's own samples and questions. The aim is that the operators can run the method alone, understand the numbers and know what to do when something looks wrong.

What you get

Typical contents

  • How the technique works, in plain words and in the depth the participants need
  • Preparing samples and conditioning them in the same way every time
  • Running the measurement and checking the quality of the data
  • Reading and reporting the results
  • Routine checks of the instrument and what to do when they fail
  • A short written guide for the laboratory
How it works

Formats

  • On site, after installation, with the customer's samples
  • Remote sessions for refresher topics and new users
  • Short sessions for teaching laboratories, with the teaching samples that work well on a benchtop system
Who it is for

Participants

Operators, laboratory technicians, method owners and quality managers, and in universities the teachers and students who use the instrument.

Next step

Talk to us

Tell us who will be trained, on which instrument and for which applications. We will propose a programme and a duration.

Contact

Let's talk about your application

Send an email describing your instrument and your application, and you will get a reply.

contact@msyconsulting.eu

MSY CONSULTING SAS · Wissembourg, France · LinkedIn